Tk11 radio Terms & Conditions – What You Need to Know Before Using Our Services

1 General Terms & Conditions

Tk11 radio is an international-standard online gaming platform operating under a Curaçao Gaming Commission license. These terms and conditions apply to all users in Bangladesh and every other country where our services are available.

By accessing our platform, creating an account, or using any of our services, you confirm that you have read these terms in full and agree to be bound by them.

1.1 Definitions

• "Platform" – tk11radio.net website and mobile application
• "User" – The person who has created an account or is using the platform
• "Wallet" – The balance in a user's platform account
• "Bonus" – Promotional credits that can be withdrawn as winnings upon meeting specified conditions

2 Account Registration

To register an account on tk11 radio, you must provide accurate and truthful information. Submitting false or misleading details is a violation of our terms and may result in account closure.

2.1 Single Account Policy

Each person may register only one account. If multiple accounts are opened by the same person, all accounts will be closed and balances may be forfeited.

2.2 Accuracy of Information

• Your name, date of birth, and contact details must be accurate
• The payment method linked to your account must be registered in your own name
• We may request a National ID or passport for verification purposes

3 Age Requirements

Tk11 radio is strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances.

We may request a National ID or other government-issued document at any time to verify your age. Withdrawals may be put on hold if the required documents are not provided.

4 Deposits & Payments

Deposits on tk11 radio are accepted via bKash, Nagad, Rocket, and other approved payment methods. All deposits are typically credited to your account instantly.

4.1 Deposit Terms

• Minimum Deposit: BDT 200
• Deposits must be made using a payment method registered in your own name
• Deposits from third-party accounts are not accepted
• We reserve the right to hold suspicious deposits pending investigation

4.2 Having Issues?

If a deposit does not appear in your balance, please contact our support team with proof of the transaction.

5 Withdrawal Policy

Withdrawing your winnings on tk11 radio is simple and fast. A few conditions apply, which must be followed.

5.1 Withdrawal Timeframe

• BKash / Nagad: Typically within 15 minutes – 2 hours
• Bank Transfer: within 1–24 hours
• Large withdrawals (BDT 50,000+): may take 24–48 hours

5.2 Verification

Identity verification may be required for first-time or large withdrawals. This is done to protect your account.

6 Bonuses & Promotions

Tk11 radio offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be met.

6.1 Wagering Requirements

Winnings from bonuses cannot be withdrawn directly. Withdrawal is only possible after the bonus amount has been wagered the required number of times.

• Welcome bonus: wagering requirement is bonus amount × 30
• Free spin winnings: wagering requirement is winnings × 20
• Bonuses expire after 30 days

6.2 Bonus Abuse

Attempting to exploit the bonus system or using multiple accounts to claim bonuses will be treated as abuse and may result in account closure.

7 Gaming Rules

All games on tk11 radio use internationally certified RNG (Random Number Generator) technology. Every outcome is completely random and not predetermined.

7.1 Technical Issues

If your internet connection drops during a game, your bet is generally saved on our servers. Once reconnected, you can resume the game or view the result.

7.2 Disputed Results

In the event of any dispute over a game result, tk11 radio's server logs will serve as the definitive reference.

8 Fraud & Prohibited Activities

The following activities are strictly prohibited and may result in account closure as well as legal action:

• Creating multiple accounts to exploit bonuses
• Attempting to alter game outcomes through hacking or the use of unauthorized software
• Collusion (coordinating with other players to gain an unfair advantage)
• Using the platform for money laundering or to process funds from illegal sources
• Use of automated bots or scripts

9 Account Closure & Suspension

9.1 Our Authority

Tk11 radio reserves the right to close or suspend any account at any time and for any reason, particularly in cases of terms violations, fraud, or suspicious activity.

9.2 User Requests

You can also contact our support team at any time to close your account yourself. Any valid balance will be returned to your registered payment method.

10 Responsible Gaming

Tk11 radio believes gaming is for entertainment, not as a source of income. We encourage all players to game responsibly.

10.1 Our Tools

• Deposit Limits: Set daily, weekly, or monthly limits
• Loss Limit: Betting stops automatically once a set loss amount is reached
• Session Limit: Decide in advance how long you will play
• Self-Exclusion: Take a break from 1 week up to 5 years
• Reality Check: Periodic reminders at set intervals

11 Changes & Amendments

Tk11 radio reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via email or an in-platform notification.

Continuing to use the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or need clarification, please reach out to our support team. We are always committed to full transparency.