🔐 Privacy

Tk11 radio Privacy Policy – How your data is stored and protected

Your privacy is our top priority. Here you will find a clear explanation of what data tk11 radio collects, how it is used, and what rights you have.

Last Updated: January 2026
🔐
Your data is safe
tk11 radio's Commitment
256-bit SSL Encryption
We Never Sell Your Data
In your control

256-bit

SSL Encryption

0%

Selling Data to Third Parties

72 Hours

Data Deletion Timeline

GDPR

In compliance with international standards

Key Points

6 Key Points of the Privacy Policy

How tk11 radio handles your data – at a glance

Data Collection

We only collect the data necessary to provide you with a better service. No excess information is gathered.

Secure Storage

All your data is stored on servers secured with 256-bit SSL encryption. Unauthorized access is completely prevented.

Data Sharing Policy

Your data is never sold or shared arbitrarily. It is used only in limited cases where legally required.

Your rights

You can view, update, or delete your data at any time. Full control is in your hands.

Cookie Policy

We use cookies to improve our services. You can change your cookie settings at any time.

Security Measures

Your account is protected with real-time monitoring, two-factor authentication, and a fraud detection system.

Last Updated: January 2026 Version: v2.5

Important: By using tk11 radio's services, you agree to this Privacy Policy. Protecting your privacy is our highest responsibility.

1 Introduction

Welcome to tk11 radio. We believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, store, and protect your personal data.

This policy applies to all services including the tk11radio.net website and our mobile application. We manage your data in accordance with international privacy standards, in particular the GDPR (General Data Protection Regulation).

Our core principles: Your data will be used solely to provide your services – it will never be sold or misused.

2 What data we collect

Tk11 radio collects various types of information from you. A detailed breakdown is provided below:

2.1 Information You Provide

  • At Registration: Full name, email address, phone number, date of birth
  • For Verification: National ID or Passport Information
  • At the Time of Payment: Mobile Banking Number or Bank Account Details
  • To Reach Us: Support chat or email content

2.2 Automatically Collected

  • IP address and device type
  • Browser Type & Operating System
  • Which pages you visited and how long you stayed
  • Login time and location
  • Gaming activity and transaction history

Please Note: We never store your password in plain text. All passwords are encrypted using advanced hashing technology.

3 How Your Information Is Used

Tk11 radio uses your data only for specific purposes. See the table below for full details:

Type of Information Purpose of Use Legal basis
Name & Contact Information Account management and support Contractual Requirements
Identity Verification Information Age & Identity Verification Legal obligation
Payment Information Deposit & Withdrawal Process Contractual Requirements
Gaming history Responsible Gaming Monitoring Legitimate Interest
Device & IP Information Security & Fraud Prevention Legitimate Interest

4 Data Storage & Security

Tk11 radio uses world-class security measures to keep your data safe.

4.1 Technical Safeguards

  • 256-bit TLS/SSL encryption on all data transfers
  • AES-256 Encryption in Database
  • Two-Factor Authentication (2FA)
  • Real-Time Fraud Detection System
  • Regular Penetration Testing & Security Audits

4.2 Retention Period

We retain your data for as long as your account is active or as required by legal obligations. Personal data is deleted within 72 hours of an account closure request, though certain transaction records may need to be kept for up to 5 years in accordance with legal requirements.

5 Third Parties & Data Sharing

To be clear: tk11 radio never sells your personal data or shares it with third parties for advertising purposes.

However, in certain specific circumstances, we may share limited information:

5.1 Authorized Third Parties

  • Payment Processor: To process transactions (e.g., bKash, Nagad API)
  • Game provider: Limited data required to play games
  • Identity Verification Service: For the KYC process
  • Legal authorities: In response to government orders or legal investigations

5.2 All Third Parties Are Required To

Every third party we work with is required to comply with our strict privacy standards. They may not use your data for any other purpose.

6 Cookie Policy

Tk11 radio uses cookies and similar tracking technologies on its website and app.

6.1 Cookie Types

  • Essential cookies: Required for login sessions and security – these cannot be disabled
  • Functional cookies: To remember your preferences and settings
  • Analytics Cookies: Anonymous Usage Statistics to Improve the Platform

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7 Your rights

Tk11 radio gives you full control over your data. Under GDPR and international privacy laws, you have the following rights:

Right to Access Your Information

You can request to know what data we hold about you. We are required to respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Most details can be updated directly from your account settings.

Right to Erasure

If you close your account, your personal data will be deleted within 72 hours (except records required by law).

Right to Object to Processing

You can object to the use of your information for specific purposes, such as opting out of marketing emails.

Right to Data Portability

You can request a copy of your data in a machine-readable format.

To exercise your rights: Contact our support team via live chat. We are required to respond within 30 days.

8 Children's Privacy

Tk11 radio strictly does not serve anyone under the age of 18. We never knowingly collect personal data from minors.

If a parent or guardian discovers that their child has used our platform, please notify us immediately. We will promptly close the account and delete all associated data.

9 International data transfers

As an international platform, tk11 radio may process your data on servers located in different countries. We ensure that all cross-border data transfers comply with international protection standards such as GDPR.

All our servers are located in ISO 27001 certified data centers with the highest levels of physical and digital security.

10 Policy Updates

We may update this Privacy Policy from time to time. For significant changes, you will be notified in advance at your registered email address and a notice will be displayed on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The date of the latest update is always shown at the top of the page.

11 Contact

For any privacy-related questions or concerns, please contact us:

Response Time: We commit to responding to all privacy-related requests within 30 days.

In Summary

Our commitment to your data

Short on time? Here are 4 key things to remember about our privacy policy.

🚫
Never sold

Your data is never sold to any company or individual – not ever.

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Robust Protection

Your data is protected with 256-bit encryption and monitored 24/7.

🎛️
In your control

View, update, or delete your information at any time. You're in control.

International standards

Your data is managed in accordance with GDPR and international privacy standards.

FAQ

Privacy FAQ

Frequently asked questions about the tk11 radio Privacy Policy

No, tk11 radio never sells your personal information or shares it with other companies for advertising purposes. Only essential partners (such as payment processors) may access limited data strictly to provide our services, and they are bound by strict confidentiality agreements.

To have your data deleted, submit a deletion request via our support chat or email. Your personal data will be removed within 72 hours of receiving the request. However, certain transaction records may be retained for up to 5 years for legal reasons.

Yes, tk11 radio can view your gaming history – but only for specific purposes: to ensure responsible gaming, prevent fraud, and resolve disputed outcomes. No staff member may access your information for personal reasons.

Disabling all cookies may cause certain issues. Disabling cookies essential for login sessions and security will prevent the platform from functioning properly. However, turning off marketing or analytics cookies generally has no impact on your experience.

Play Safe, Play with Confidence!

Your privacy is fully protected at tk11 radio. Join now and enjoy a secure gaming experience.

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